Services & calibration

We don't just ship hardware

Optical dust sensors are only as good as the calibration sitting behind them. We handle installation, field calibration with gravimetric reference, lab analysis, and ongoing support so you never have to wonder whether the numbers are real.

01

Field calibration

Our technicians come to your plant with gravimetric reference samplers and tune sensor response to local dust composition. You get a certificate of measurement accuracy when we leave.

02

Lab analysis

Through our partnership with an accredited laboratory we offer dust composition analysis: chemical characterisation, size distribution, and morphology. Useful for source identification, risk assessment, and exposure monitoring.

03

Installation and commissioning

We install Arpuro sensors on site, configure cellular connectivity, and walk through the platform with whoever's going to use it. Most installations are done in a single visit.

04

Integration and tailoring

The Arpuro platform integrates with PowerBI, Grafana, Shiny dashboards, and your own systems via the REST API. We can do the integration for you or just point you at the docs.

05

Ongoing support

Firmware updates, troubleshooting, and recalibration on schedule. Our standard SLA is one working day for non-urgent issues; urgent production-blocking issues get a same-day response.